At Mystic Oasis, we are committed to providing a professional, safe, and respectful experience for every customer. By accessing our website, purchasing our products, or booking our services, you agree to the following Terms of Service. Please read them carefully to ensure you understand your rights and responsibilities.

1. Products and Services

Mystic Oasis offers a variety of offerings designed to support exploration, education, and personal growth, including:

• Physical products, such as ritual oils, spell kits, and other items available for purchase.
• Digital products, including downloadable guides, PDFs, and other educational content.
• Services, such as readings, workshops, 1:1 sessions, and other online or in-person experiences.

All products and services are subject to availability, and Mystic Oasis reserves the right to modify offerings at any time without prior notice.

2. Orders and Payment

• Full payment is required at the time of checkout for all products and services.
• Orders are processed after payment confirmation, and customers will receive an order confirmation via email.
• Customers may cancel physical product orders within 24 hours of purchase to receive a full refund. Orders canceled after this time are subject to the Refund Policy.

3. Service Appointments

• Appointments may be rescheduled up to 12 hours before the scheduled time.
• Appointments may be canceled up to 24 hours prior to the scheduled time for a full refund.
• No-shows are considered completed appointments and are non-refundable.

4. Intellectual Property

All content, products, materials, and branding created by Mystic Oasis are the exclusive intellectual property of Mystic Oasis. This includes, but is not limited to, guides, recipes, digital products, website content, graphics, and educational materials.

Customers may not copy, reproduce, distribute, or sell any Mystic Oasis materials without prior written consent. Unauthorized use of intellectual property may result in legal action.

5. Limitations of Liability

• Mystic Oasis is not responsible for any outcomes resulting from the use of its products or services, including but not limited to spiritual, financial, or personal results.
• Mystic Oasis is not liable for allergic reactions, misuse, or any damages arising from products or services.
• By using Mystic Oasis products or services, customers acknowledge and accept these limitations.

6. User Conduct

• Customers agree to use the website, products, and services responsibly and in accordance with applicable laws.
• Abusive, harassing, or otherwise inappropriate behavior during interactions or services is strictly prohibited. Mystic Oasis reserves the right to refuse service to anyone who violates these expectations.

7. Governing Law

These Terms of Service are governed by the laws of Canada. Any disputes arising from these terms or from your use of Mystic Oasis’ products or services will be resolved in accordance with Canadian law.

8. Changes to Terms

Mystic Oasis reserves the right to update or modify these Terms of Service at any time. Any updates will be posted on the website and will be effective immediately. Customers are encouraged to review these terms periodically.

9. Contact Information

For any questions or concerns regarding these Terms of Service, please contact Mystic Oasis directly at support@mysticoasis.ca

At Mystic Oasis, we are dedicated to providing a thoughtful, professional, and meaningful experience. By using our services and products, you acknowledge that you have read, understood, and agreed to these Terms of Service.